Rental Rules, Terms & Conditions:

AGE POLICY. We maintain a family atmosphere to assure maximum enjoyment for all our guests. We RENT ONLY to married couples, families, and responsible adults 21 and OLDER.

CHECK IN/CHECK OUT TIMES are strictly enforced. Additional charges will be assessed for non-compliance. Check-in time is 3:00 pm. Check-out time is 11:00 am.

REFUND/CANCELLATION POLICY.

  • To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 14 days before check-in

  • If a guest cancels between 7 and 14 days before check-in, the guest will only receive 50% for all nights

  • If a guest cancels less than 7 days from their stay no refund will be issued. Any cancellation requiring a full refund at this time must submit evidence for the reasoning of any type of refund.

PETS. Pets are only allowed in PET FRIENDLY homes. A PET RENT charge is required per stay. Unattended pets MUST BE CRATED. Pets are not allowed on furniture, including beds, unless owners lay pet blankets down on the furniture. Proper cleanup of pet waste is expected. These rules are strictly enforced and violations will be assessed a charge.

NO SMOKING. - $200 fee will be charged if evidence of smoking is found and it will be deducted from the deposit.
NO EVENTS OR PARTIES. – Guest can be charged up to $600 in deposit for any damages.
NO FIREARMS.

This is a vacation rental agreement under the North Carolina Vacation Rental Act. The rights and obligations of the parties to this agreement are defined by law and include unique provisions permitting the disbursement of rent prior to tenancy and expedited eviction of tenants. Your signature on this agreement, or payment of money, or taking possession of the property after receipt of the agreement, is evidence of your acceptance of the agreement and your intent to use this property for a vacation rental.

GENERAL DISCLAIMER – Horton Stay Rentals LLC is a vacation rental property management company for individual property owners. Neither Horton Stay Rentals LLC nor the owners nor of said homes shall be held liable for loss or theft of personal property, accidents, injury or damage to renter or guests from any cause or by acts of nature or God.

*Tax rates are calculated as of the time of this Agreement. Tenant shall be responsible for payment of all applicable taxes according to the rates in effect at the time of occupancy.

FAILURE TO RETURN YOUR CONTRACT within 48 hours after the time of booking could result in the cancellation of your booking without a refund.

DIRECTIONS AND ENTRY CODES: 2 or 1 day before check in you will receive check in instructions along with codes. Homes are equipped with smart locks and code will only be active from the time you check in until the time you check out. Codes do not work before the designated time. 

APPENDIX A

1. LIMITED DAMAGE WAIVER AND REQUIRED SECURITY DEPOSITS

  • The Basic Refundable Security Deposit may be used if any damages on the property. The security deposit is $600 and would be charged upon booking.

  • Per North Carolina statutes, deposits may be applied to actual damages, theft, or unpaid charges caused by the Tenant, their family, and their guests. Deposit may also be used for additional assessments for lost keys, rental agreement violations, excessive cleaning and trash removal.

  • Abnormal reservation circumstances are subject to the Broker-In-Charge’s approval and may incur an additional security deposit assessment such as an exception for the number of tenants, or unusual sleeping arrangements (i.e., sleeping bags and air mattresses)

2. NO LOUD NOISE. (Defined as: Any noise that can be heard by other neighbors.)

3. NO HOUSE PARTIES OR OBNOXIOUS, DANGEROUS, OR UNLAWFUL BEHAVIOR WILL BE TOLERATED. Guest will be asked to leave right away without a refund.
4. RIGHT TO ENTER – Horton Stay Rentals LLC and any Employee has the right to enter premises for purposes of maintenance or if Tenants are violating any House Rules.

5. PETS. Unless otherwise specifically permitted in this Agreement and charged on Invoice, no pets shall be allowed on the Property. Additional non-refundable Pet Rent is required per pet per reservation. Tenant’s breach of this provision (i.e., unauthorized pets) shall be considered material and shall result in the termination of Tenant’s tenancy and be subject to a $500 charge and may be subject to additional fees.

  • All pets must be up to date on rabies vaccinations and all other vaccinations and must be free from fleas. All pets are to be treated with Advantage or similar topical flea and tick repellent three days prior to arrival.

  • Tenants are responsible for the cleaning up of any/all pet refuse in the interior of the cabin as well as the exterior and the yard.

  • Guests are responsible for all pets during their stay at the cabin. "Visiting" pets (strays or those brought by visitors just stopping by and not staying overnight) are not allowed in the cabins. 

  • Horton Stay Rentals LLC and the Homeowners assume no responsibility for illness or injury that may incur to pets or humans while on the premises. Pet occupancy is at your own risk and at the risk of your pet.

6. CHECK OUT PROCEDURES are expected to be followed. They are sent a day prior to check out.

7. INTENTIONAL DAMAGE – Tenant will be charged for any damages found on premises upon departure. Including, but not limited to, trash and other disrespectful conditions.

8. TENANT must notify Horton Stay Rentals of any problems at the cabin while staying on premises or the Tenant waives the right for any monies refunded.

9. MOVING OF FURNITURE is prohibited. A violation charge will be assessed if there is evidence of moving.

10. COMMERCIAL FILMING on the property is prohibited.

11. Horton Stay Rentals LLC reserves the right to substitute a property in case of maintenance issues that cause the property to be uninhabitable.

12. WE PROVIDE: Dishes, kitchen utensils, cookware, bed linens, towels (based on occupancy) and blankets, pillows.

13. YOU PROVIDE: We recommend that you bring or purchase consumable supplies. There will be a “starter amount” of these when you arrive, but it is not meant to last your stay. If there is a wood burning fireplace, fire pit, or charcoal grill at your home, you will need to supply the fuel. 


14. Whether or not the Property is re-rented, Tenant, rather than Agent or Owner shall be responsible for seeking reimbursement of any fees paid by Tenant to Agent or Owner for goods, services, or benefits procured by Agent or Owner from third parties for the benefit of Tenant that may have been paid out prior to Tenant’s cancellation. 

15. Per North Carolina statutes, deposits may be applied to actual damages, theft, or unpaid charges caused by the Tenant, their family, and their guests. Deposit may also be used for additional assessments for lost keys, rental agreement violations, excessive cleaning and trash removal. 

16. COSTS OF COLLECTION. In the event that Horton Stay Rentals LLC takes action to collect any obligations under the terms of this agreement, it shall be entitled to recover all costs of collection incurred including reasonable attorney’s fees.

17. RIGHT TO REFUSE SERVICE. Acting in the best interest of all parties involved, the Agent reserves the right to actively refuse the service of a rental reservation and/or cancel reservations wherein the aforementioned duties cannot reasonably be fulfilled.

18. SERVICE CALLS AND ADDITIONAL CLEANING CHARGES.
Additional cleaning charges may be assessed towards your reservation for service calls and/or abnormal or disrespectful occupancy conditions. As the occupying tenant, this is your home away from home. Just as you may be responsible at home for maintenance service calls, you may be responsible for service calls for your occupancy. A service call charge may be assessed towards your reservation should a technician be required for a situation or situations that were caused by your occupancy during your stay or upon your departure. Examples include, but are not limited to:

  • Plumbing issues not existent at the beginning of the occupancy, such as foreign objects in toilets

  • Service calls for being locked out or having lost keys

  • Alterations to the internet modem or local area network

  • Gas logs being rearranged requiring a service call and/or additional cleaning

  • Changes made to the setup of the satellite TV or entertainment system

Additional cleaning charges against your reservation will be assessed for abnormal or disrespectful occupancy conditions. Examples include, but are not limited to, the following:

  • Unsupervised pets or kids (pet waste, glitter, glue, wax, BB's, silly string, paintball damage, etc.)

  • Rearranging furniture where more than 1 person is needed to restore

  • Unusually foul or excessive garbage left in or around Home (oyster shells, fish guts, strewn litter, vomit, soiled diapers, cigarette butts, etc.)

  • Pets on furniture, Pet Refuse, and other violations of our pet policy

  • Evidence of cigarette smoke inside

19. “AS IS” CONDITION: The property is provided in an “as is” condition. While we do our best to ensure all amenities are in working order for reservations and facilitate repairs as needed, some amenities may not be available for your use during your stay or may malfunction or otherwise become unavailable during your stay and do not constitute a refund. These amenities include, but are not limited to, the following:

  • Third party utilities such as Internet service, satellite TV, telephone service

  • The television and its accompanying equipment

  • Fireplaces, fire pits, or grills.


APPENDIX B

VACATION RENTAL AGREEMENT UNDER THE NORTH CAROLINA VACATION RENTAL ACT

Disbursement of Rent and Third-Party Fees. Tenant authorizes Agent to disburse up to fifty percent 50% of the rent to the owner (or as the owner directs) prior to Tenant’s occupancy of the Premises, and the balance of the rent upon the commencement of the tenancy, a material breach of the Agreement by Tenant, or as otherwise permitted under the Vacation Rental Act. Tenant agrees to pay a $25 processing fee for any check of Tenant that may be returned by the financial institution due to insufficient funds or because Tenant did not have an account at the financial institution. Tenant also authorizes Agent to disburse prior to Tenant’s occupancy of the Premises any fees owed to third parties to pay for any goods, services, or benefits procured by Agent for the benefit of Tenant, including but not limited to any fees set forth herein payable to Agent for reservation, transfer or cancellation.
Tenant Duties. Tenant agrees to comply with all obligations imposed on Tenant by the North Carolina Vacation Rental Act with respect to maintenance of the Property, including but not limited to keeping the Property as clean and safe as the conditions of the Property permit and causing no unsafe or unsanitary conditions in the common areas and remainder of the Property that Tenant uses; and notifying Agent or owner in writing of the need of replacement of or repairs to any smoke detector, and replacing the batteries as needed during the tenancy. Tenant agrees not to use the Property for any activity or purpose that violates any criminal law or government regulation. Tenant’s breach of any duty contained in this paragraph shall be considered material, and shall result in the termination of Tenant’s tenancy.
Agent’s/Owner’s Duties. Agent or owner agrees to provide the Property in a fit and habitable condition. If at the time Tenant is to begin occupancy of the Property, Agent or Owner cannot provide the Property in a fit and habitable condition or substitute a reasonably comparable property in such condition; Agent or Owner shall refund to Tenant all payments made by Tenant. Agent or Owner shall conduct all activities in regard to this Agreement without regard to the race, color, religion, sex, national origin, handicap or familial status of any tenant.
Mandatory Evacuation. If State or local authorities order a mandatory evacuation of an area that includes the Property, Tenant shall comply with the order. Upon compliance, Tenant will be entitled to a refund of the prorated rent for each night that Tenant is unable to occupy the Property because of the order. However, Tenant will not be entitled to a refund if, prior to taking possession of the Property, Tenant refused insurance offered by Agent or Owner that would have compensated Tenant for losses or damages resulting from loss of use of the Property due to a mandatory evacuation order or Tenant purchased such insurance from Agent or owner.
Expedited Eviction. If the term of this Agreement is 30 days or less, the expedited eviction procedures set forth in the North Carolina Vacation Rental Act will apply. Tenant may be evicted under such procedures if Tenant: (1) holds over in possession of the Property after the term of this Agreement has expired; (2) commits a material breach of any provision of this Agreement (including any Addendum to this Agreement) that according to its terms would result in the termination of Tenant’s tenancy; (3) fails to pay rent as required by this Agreement; or (4) has obtained possession of the Property by fraud or misrepresentation.
Indemnification and Hold Harmless; Right of Entry; Assignment. Tenant agrees to hold harmless Agent and Owner from and against any liability for personal injury or property damage sustained by any person (including Tenant’s guests) as a result of any cause, unless caused by the negligent or willful act of the Agent or the Owner or the failure of the Agent of the Owner to comply with the North Carolina Vacation Rental Act. Tenant agrees that Agent or Owner or their respective representatives may enter the Property during reasonable hours to inspect the Property, to make such repairs, alterations, or improvements as Agent or Owner may deem appropriate, or to show the Property to prospective purchaser or tenants. Tenant shall not assign this Agreement or sublet the Property in whole or part without written permission of Agent or Owner. .
Transfer of Property. If the owner voluntarily transfers the Property, Tenant has the right to enforce this Agreement against the new owner of the Property if Tenant’s occupancy under this Agreement is to end 180 days or less after the new owner’s interest in the Property is recorded.
Within 10 days after transfer of the Property, the new owner or the new owner’s agent is required to (1) notify Tenant in writing of the transfer of the Property, the new owner’s name and address, and the date the new owner’s interest was recorded; and (2) advise Tenant whether Tenant has the right to occupy the Property subject to the terms of this Agreement or receive a refund of any payments made by Tenant. Owner’s Agent is required to transfer all advance rent paid by Tenant (and other fees owed to third parties not already lawfully disbursed) to the new owner within 30 days.
If Tenant’s occupancy is to end more than 180 days after such recordation, Tenant has no right to enforce the terms of this Agreement unless the new owner agrees in writing to honor the agreement. If the new owner does not honor this Agreement, Tenant is entitled to a refund of all advance rent paid by Tenant (and other fees owed to third parties not already lawfully disbursed.)
If the owner’s interest in the Property is involuntarily transferred prior to Tenant’s occupancy of the Property, the owner is required to refund to Tenant all advance rent paid by Tenant (and other fees owed to third parties not already lawfully disbursed) within 60 days after the transfer.

If you have any difficulty understanding the house rules, terms and conditions, please contact our reservation team at 910-916-8743.

Sincerely,

Horton Stay Rental